Fa Wo Nneyɛeɛ Di Anim: Deɛ Enti a Nnipa Hwɛ Deɛ Woyɛ, Ɛnyɛ Deɛ Woka

Sɔhwɛ komm bi wɔ hɔ a ɛba kuo biara mu, na obiara mpɛ sɛ ɔka wɔ pefee. Obi da gyinapɛn bi adi. Yɛbu yɛn ho yɛn ho berɛ. Yɛka nokorɛ mpo sɛ ɛyɛ den a. Yɛmma nnipa mmrɛ nnhwere wɔn ho. Na afei obiara twɛn hwɛ deɛ ɛbɛba mu ankasa. Wɔhwɛ sɛ nhyiamu no bɛfiri aseɛ berɛ a ɛsɛ anaa. Wɔhwɛ deɛ wɔde akatua ma ne deɛ wɔgyae mu komm. Wɔhwɛ onipa a ɔkaa nsɛm no, sɛ wɔbɛhu sɛ nsɛm no yɛ nokorɛ anaa.

Saa ɔhwɛ no ne deɛ ɛtwe fa-wo-nneyɛeɛ-di-anim no nyinaa. Ɛyɛ adwuma sɛ wopɛ oo, sɛ wompɛ oo.

Ɛnhia sɛ wowɔ dibea bi ansa na yeinom nyinaa aka wo. Sɛ da bi na woyɛ onipa foforɔ a worehwɛhwɛ dan no mu sɛnea wɔyɛ nneɛma wɔ ha a, ɛnneɛ na wonim sɛnea ɛyɛ adwuma firi ɔfa foforɔ. Yɛnam nnipa a ɛte sɛ deɛ wɔfata baabi no ho hwɛ so hu mmara a wɔntwerɛeɛ a ɛwɔ baabi. Ɔyɔnkoɔ a ɔde ayamyɛ bua email a abufuo wom no kyerɛkyerɛ obiara a ɔrehwɛ no sɛ, sɛɛ na yɛfa yɛ abufuo ho adwuma. Deɛ ɔbu mmara so na ɔfa ho di no nso kyerɛ biribi.

Deɛ Nnipa Rekenkan Ankasa

Ɛtokuro a nnipa dwene ho kɛse paa ne deɛ ɛda deɛ woka ne deɛ woyɛ ntam. Cornell nhwehwɛmufoɔ bi a wɔfrɛ no Tony Simons de din maa yei: nneyɛeɛ mu nokwaredie, nkabom a wɔhunu wɔ onipa nsɛm ne ne nneyɛeɛ ntam. Ne nhwehwɛmu hunuu sɛ, sɛ adwumayɛfoɔ hunu sɛ nsɛm ne nneyɛeɛ hyia daa a, ahotosoɔ a wɔwɔ wɔ ɔkannifoɔ no mu kɔ soro, na sohyɛ nso kɔ soro. Sɛ wɔhunu sɛ nsɛm no ne nneyɛeɛ no retwe wɔn ho firi wɔn ho a, nsɛm no hwere ne tumi. Sɛ ntwahyia dodoɔ ba a, nnipa gyae deɛ woka tie na wɔfiri aseɛ bu no sɛ dede kwa.

Eyi fata sɛ wodwene ho, ɛfiri sɛ ɛdane adwene a nnipa pii wɔ. Yɛn mu pii dwene sɛ fa-wo-nneyɛeɛ-di-anim no fa nneɛma akɛseɛ a woyɛ na w'ani da so sɛ afoforɔ bɛsuasua bi ho titire. Nhwehwɛmu no kyerɛ baabi a ahobrɛaseɛ wɔ mu kɛse. Ɛfa nneyɛeɛ a ɛkɔ so daa ho. Nnipa nsusu wo ho ntia pɛyɛ a mfomsoɔ biara nnim. Wɔsusu wo ho ma wo ara wo gyinapɛn a woakyerɛ. Ɔsohwɛfoɔ a ɔka adwuma-ne-asetena kari pɛ ho asɛm na afei ɔsoma email wɔ ɔdasuo mu no, wɔnhu no sɛ obi a ɔyɛ adwumaden. Wɔhu no sɛ obi a n'ano nsɛm ntim.

Deɛ Enti a Ɔhwɛ Ne Sɛnea Yɛsua Adeɛ

Ntease bi wɔ hɔ a ɛma nhwɛsoɔ kɔ akyirikyiri. Nnipa nneyɛeɛ pii no, wɔnam ɔhwɛ so na wɔsua, ɛnyɛ nkyerɛkyerɛ so. Yɛhwɛ obi a ɔreyɛ biribi, yɛhunu sɛnea ɛba, na yɛde sie sɛ biribi a yɛn nso yɛbɛtumi ayɛ. Ɛyɛ nokorɛ wɔ abɔfra ketewa a ɔresua sɛ ɔbɛhim ne nsa ho, na ɛyɛ nokorɛ nso wɔ obi a wadi mfeɛ aduasa a ɔresua sɛ ebia ɛwɔ banbɔ sɛ ɔne obi bɛnnye adwene wɔ nhyiamu mu.

Enti sɛ woyɛ biribi wɔ afoforɔ anim a, ɛnyɛ adwuma a ɛda w'anim no nko ara na woreyɛ ho adwuma. Woresane akyerɛ obiara a ɔrehwɛ no deɛ wɔma ho kwan wɔ ha. Woreyi akyerɛ wɔn sɛnea kuo yi fa mfomsoɔ ho di, sɛnea ɛfa obi kumaa ho di, sɛnea ɛfa adwuma a ne berɛ resi ho di. Saa nkyerɛkyerɛ no dodoɔ no ara yɛ komm. Ebia wonnim mpo sɛ woreyɛ. Nanso wɔresua ara.

Yei ne deɛ enti a "yɛ deɛ meka, na ɛnyɛ deɛ meyɛ" nnyɛ adwuma da. Ɔyɛ no ano yɛ den kɛse. Ɔyɛ no ne adesua ankasa, na biribiara a woka gu so no yɛ asɛm ketewa bi a ɛka ho kwa.

Nhwɛsoɔ a Ɛyɛ Den Sen Biara Ne Nokwaredie Deɛ

Ɛha ne baabi a fa-wo-nneyɛeɛ-di-anim no yɛ ɔhaw, na ɛha ara nso na ɛnya tumi.

Harvard nhwehwɛmufoɔ Amy Edmondson yɛ nhwehwɛmu wɔ deɛ ɔfrɛ no adwene mu banbɔ ho, atenka a wɔn nyinaa wɔ sɛ ɛwɔ banbɔ sɛ obi bɛkasa, abisa asɛm, anaa waka mfomsoɔ a wɔntwe n'aso wɔ ho. Kuo a ɛwɔ bi no hunu ɔhaw ntɛm. Kuo a ɛnni bi no sie no kɔsi sɛ ɛbɛpae. Na ɔda no adi pefee sɛ baabi a ɛfiri aseɛ ne: onipa a ɔsen biara wɔ dan no mu no gye tom kane sɛ ɔno nso bɛtumi ayɛ mfomsoɔ.

Ɛnyɛ mmerɛyɛ a woreyɛ ho agorɔ. Nokorɛ ne nnipasu kɛkɛ. Sɛ woka sɛ "ebia biribi rebɔ me, ɛsɛ sɛ mete mo hɔ asɛm." Sɛ woka sɛ "meyɛɛ no mfomsoɔ, na ɛyɛ me asɛm." Ɛberɛ a Edmondson ka yei ho asɛm wɔ mmea a nsɛm mu yɛ den te sɛ ayaresabea a, asɛm no da hɔ pefee. Sɛ onipa a ɔwɔ tumi kɛse no annka da sɛ ɔnnim deɛ ɛrekɔ so a, obiara a ɔwɔ n'ase rentumi mmɔ mmɔden nka bi. Nokwaredie ho nhwɛsoɔ no, ɛsɛ sɛ ɛfiri baabiara a wowɔ mu no soro, sɛ mpo dan no yɛ wo ne odwumayɛfoɔ foforɔ baako a ne ho popo mpo a.

Yei ne baabi a nnipa tra. Ɛyɛ mmerɛ sɛ wobɛyɛ nneyɛeɛ a ɛyɛ fɛ ho nhwɛsoɔ, sɛ woba a woasiesie wo ho, wodwo, woyɛ adwumaden. Ɛyɛ den kɛse sɛ wobɛyɛ deɛ ɛda wo mmerɛyɛ adi no ho nhwɛsoɔ. Nanso ɛno ne nhwɛsoɔ a ɛma afoforɔ de wɔn ho ankasa. Sɛ woka no pefee sɛ wonnim a, woma obiara kwan sɛ ɔnnyae nnaadaa. Sɛ wogye mfomsoɔ toom fann a, wokyerɛkyerɛ kuo mu nyinaa sɛ mfomsoɔ wɔ ha no, obi tumi tena ase. Saa adesua no boɔ sen nkuranhyɛ kasa biara.

Sɛnea Wobɛfa Wo Nneyɛeɛ Di Anim Boapa

Woreyɛ nhwɛsoɔ dada. Asɛmmisa a aka ara ne sɛ woreyɛ no boapa anaa. Nneɛma kakra a ɛboa:

• Paw gyinapɛn kakra na di so ampa. Worentumi nyɛ biribiara ho nhwɛsoɔ, na sɛ wobɔ mmɔden a ɛbɛma wo ho abu. Paw nneɛma mmienu anaa mmiɛnsa a ɛho hia wo kɛse, nokwaredie, nnipa a wode nidie ho di, adwuma a womma nni w'asetena nyinaa, na bɔ ɛno ho ban denneennen. Nneyɛeɛ a ɛkɔ so daa wɔ mmea kakra sen adwene pa a ɛwɔ ne nyinaa mu.
• Hwɛ mmerɛ nketewa a animuonyam nni mu no. Wɔnnsɔ obiara nhwɛsoɔ nhwɛ wɔ ɔkasa mu. Wɔsɔ hwɛ wɔ sɛnea woka ɔyɔnkoɔ a ɔnni dan no mu ho asɛm mu, sɛ wobɛgye mfomsoɔ atom ɛberɛ a anka wobɛtumi de asie komm anaa, sɛnea wo ne obi a ɔrentumi nyɛ hwee mma wo di. Ɛno ne mmerɛ a nnipa kae.
• To wo ara wo ka-a-woyɛ ntokuro mu ansa na woahaw wo ho wɔ obiara deɛ ho. Sɛ wokɔ so hyɛ nnipa nkuran sɛ wɔnhome ampa a, wo nso home bi. Sɛ wobisa nokwaredie a, ma wo bo ntɔ wo yam berɛ a ɛdi kan a obi ka nokorɛ a ɛyɛ den kyerɛ wo. Bɔ a wodi so baako kyerɛ adeɛ sen gyinapɛn edu a woaka.
• Ma nnipa nhu nsiesie no, ɛnyɛ mfomsoɔ no nko ara. Ɛtɔ da a worenni wo ara wo gyinapɛn so. Obiara yɛ saa. Deɛ nnipa sua firi mu ne deɛ woyɛ akyire yi. Sɛ woka no pefee sɛ, "Mekaa sɛ mɛbɔ Fida ho ban na afei mede adwuma sii wo deɛ so, na ɛno yɛ mfomsoɔ", a ɛdane hweaseɛ ma ɛyɛ adesua a ɛfa akontabuo ho.
• Gyae sɛ wopɛ sɛ woyɛ nhwɛsoɔ a mfomsoɔ nni mu. Nhwɛsoɔ a mfomsoɔ nni mu yɛ ɛpono a wɔato mu. Ɛka kyerɛ nnipa sɛ deɛ wɔhwehwɛ ne pɛyɛ, na ɛno kyerɛkyerɛ wɔn sɛ wɔmfa wɔn ho nsie kɛkɛ. Nhwɛsoɔ a nnipasu wɔ mu, obi a ɔbɔ mmɔden, ɔyɛ mfomsoɔ, ɔgye tom, na ɔkɔ so ara, ɛno ne deɛ afoforɔ tumi fa mu ankasa.

Nokwasɛm a Ɛdwo Bi

Fa-wo-nneyɛeɛ-di-anim yɛ adwuma a ɛkɔ so daa, a ɛyɛ kwa, na ɛbɛtumi ahodwo wo komm, titiriw sɛ wote nka sɛ wokura gyinapɛn bi a obiara a ɔatwa wo ho ahyia nni bi a. Sɛ wohunu sɛ ɔbrɛ afa wo ɛsiane sɛ daa wone deɛ asɛm da ne so, wo bo afu, anaa woso adesoa bi a afiri aseɛ resɛe wo nna anaa w'aniberedeɛ a, ɛno fata sɛ wode w'ani si so. Nhwɛsoɔ pa a wobɛyɛ nyɛ pɛ sɛ wobɛfa obiara adesoa akɔsi sɛ hwee renka wo.

Sɛ ɛhɔ na wowɔ a, sɛ wo ne obi bɛka ho asɛm, onipa a wode wo ho to no so, ɔkyerɛkyerɛfoɔ, anaa adwene ho ɔyaresafoɔ, ɛnyɛ akannie ho akyirikyirikwan. Sɛ wobɛhwɛ wo ara w'ahyeɛ so no nso yɛ nhwɛsoɔ no fã bi. Nnipa a wɔrehwɛ no sua firi sɛnea wode wo ho di mu, sɛnea biribiara teɛ no ara.

Deɛ ɛhyɛ nkuran ne sɛ, yeinom mu biara nhia tumi anaa asɛnnibea. Ɛba wɔ nsɛm nketewa koraa a wopaw mu, a wɔyɛ no mpɛn pii, ɛberɛ a nnipa de komm hyɛ no nsow. Woreyɛ nkyerɛkyerɛ sɛ wopɛ oo, sɛ wompɛ oo. Enti anka ɛyɛ sɛ wobɛkyerɛkyerɛ biribi pa.

Nnyinasoɔ

• INFORMS, Organization Science, Behavioral Integrity: The Perceived Alignment Between Managers' Words and Deeds as a Research Focus (Tony Simons)
• AAMC, Amy Edmondson: Psychological safety is critically important in medicine
• Harvard Business Review, How to Build a Company That (Actually) Values Integrity
• Harvard Business Review, What Authentic Leadership Looks Like Under Pressure