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Privacy Policy

An sabunta na ƙarshe: 1 ga Oktoba, 2026

Sirrin bayananka yana cikin hidimar. Wannan ƙa'ida ta bayyana abin da kowane fasali yake tattarawa, dalili, masu sarrafa shi, da zaɓin da za ka iya yi. Tattaunawar sirri da ayyukan lafiya ko na lokacin haɗari ba sa cikin auna talla.

The short version

  • Za ka iya karantawa ba tare da asusu ba. Babu talla a shafin. Auna talla na zaɓi ya bambanta da ƙidayar da ba ta bayyana mutum ba, kuma ba ya taɓa haɗa tattaunawar sirri ko ayyukan lafiya da na lokacin haɗari.
  • We keep anonymous tallies (a number goes up, that is all) and we skip even those if your browser sends Do Not Track or Global Privacy Control, or if you turn counting off on your account page.
  • Ba ma sayar da bayanan mutum. Idan an haɗa auna talla kuma saitunanka da yankinka sun yarda, ana iya raba iyakantattun alamomin gane talla da abubuwan sakamako da suka cancanta da Google Ads. Ba ma amfani da su don sake bin mutum da talla ko ƙirƙirar rukunin masu kallo bisa bayanan kansu.
  • The Calm Companion is adults-only, nothing you say in a crisis is ever stored, and its optional memory is visible to you and deletable by you.

Auna talla na zaɓi

Muna amfani da Google Analytics da Google Ads domin auna ziyarar jama’a da aka ba da izini, kamfen, danna hanyoyin bayar da gudummawa da isar da fostocin da muka shirya. Muna kuma auna tabbacin cewa an adana fostar jama’a. Wannan tabbaci bai ƙunshi rubutun fosta, lambar gane fosta ko adireshin shafin gyara ba. Muna ware ayyukan sirri ko masu muhimmanci ga sirri, rubutun da ka shigar, bayanan tuntuɓa da waɗanda muka san ba su kai shekarun balaga ba. Saukewa, adanawa da dannawa ba biyan kuɗi ba ne ko tabbatar da rajista.

Aunawa yana kunne tun farko a yankunan da aka bincika kuma aka yarda kawai. Muna neman izini kafin farawa inda ake buƙata, ciki har da EEA, Birtaniya da Switzerland, da duk lokacin da ba a iya tabbatar da yankinka ba ko ba a bincike shi ba. Muna amfani da ƙasa da jiha da dandali mai masaukin shafi ya bayar kawai, ba harshenka ko bayanin asusunka ba. Do Not Track, Global Privacy Control da zaɓin ƙin ƙidaya ko talla da aka ajiye suna da fifiko. Ƙin yarda ba ya rage amfani kyauta.

Sarrafa auna tasirin tallace-tallace a saitunan sirrin bayanan martaba. Yana kunne tun farko a wuraren da aka yarda; a can ba sai an danna Ba da izini ba.

Za ka iya yarda da auna talla ko kashe shi ba tare da shiga ba a Saitunan sirri. Wannan na'ura tana ajiye zaɓin da sigar sanarwa. Zaɓin Yarda yana ƙarewa bayan kwanaki 180, kuma sai an sabunta shi bayan muhimmin sauyin sanarwa; zaɓin Kashe yana nan har sai ka canza shi ko ka share ajiyar na'urar. Idan ajiya ta gaza, aunawa yana nan a kashe. Saituna ba sa tafiya daga na'ura zuwa wata. Kashewa yana dakatar da tattarawa na gaba da bayanan da suke jiran aikawa; ba zai dawo da bayanan da aka riga aka aika wa mai hidima ba.

Google yana karɓar bayanan IP da burauza ko na’ura, yana kuma amfani da kukis na nazari da talla. Muna saita kukis na Analytics su ƙare bayan kwana 180; tsawon lokacin kukis na talla ya bambanta. Google yana riƙe bayanan da ya karɓa bisa manufofinsa. Kashe aunawa yana dakatar da tattara bayanai nan gaba; ba ya goge bayanan da aka riga aka aika.

Google Ads na iya amfani da bayanan aunawa da aka ba da izini domin gano kamfen ɗin da ya haifar da sakamako da inganta farashin tayin kamfen, ba tare da rukunin masu kallo da aka tsara bisa bayanan kansu ba. Yadda Google yake amfani da bayanai. Givebutter yana sarrafa biya da rasit da kansa bisa Ƙa'idar Sirrinsa. Muna barin hanyar biyan kuɗi ta yau da kullum a buɗe ba tare da auna talla ba.

What we collect, feature by feature

Reading the library

Ƙidayarmu ta kai tsaye tana rubuta jimillar da ba ta bayyana mutum ba, ba tare da alamomin talla ko kundin halayen lilo ba. Tana mutunta Do Not Track da Global Privacy Control, kuma za a iya kashe ta a shafin asusunka. Dabam, Vercel yana ba da masaukin shafi, rajistar gudanarwa da nazari marar kuki. Nazarinsa yana amfani da alamar baƙo ta wucin gadi ta kowace rana da taƙaitaccen bayani game da na'ura da wuri. Auna talla na zaɓi yana da nasa sarrafawa da iyaka, kamar yadda aka bayyana a ƙasa.

Making a poster or song

The phrase you write is processed to render your poster and is screened by automated content-safety services (OpenAI's moderation service and Anthropic's Claude) before it can be shared or published; some submissions are also reviewed by a person. Published posters are public. Song audio is generated by ElevenLabs from a prompt derived from your phrase. Phrases are stored with the poster, not with your identity, unless you save the poster to a member account.

The Calm Companion (adults only)

Before it will talk with you, the Companion asks your age and your consent. Conversations are processed by Anthropic's commercial API to generate replies, under commercial terms that do not use your conversations to train models. Crisis-related messages are answered with a fixed, safe response that points to verified help, and nothing you say in a crisis is ever stored; we keep only an anonymous monthly count of crisis referrals, as some state laws require. Memory is opt-in, small, shown to you in full, deletable by you, and never contains transcripts or health details.

Buying from the shop

Orders are fulfilled by our print-on-demand partner (Printify and its print providers), which receives what any shipper must: your name, shipping address, email, and the items ordered. Payments are handled by the checkout's payment processor; we never see or store full card numbers.

Donating

Givebutter yana sarrafa gudummawa da zama mamba, yana ba mu sunanka, imel da bayanin biyan kuɗin da ake buƙata don rasit da amfanin mamba; ba ma samun cikakkun bayanan kati. Tallan imel ko saƙon waya yana buƙatar nasa zaɓi. Auna talla na zaɓi dabam yake: idan an haɗa shi kuma an yarda, iyakantacciyar alamar biyan kuɗi za ta iya haɗa tabbataccen biya da ziyarar kamfen da ta cancanta. Wannan haɗin bai fara aiki ba, kuma buɗe shafin biya ba a ƙidaya shi a matsayin biya.

About-you details you choose to share

When you create an account we offer one short, skippable set of optional questions: your country, your state or region and city, your age range, your gender, your ethnicity, what your life looks like right now (for example parenting, caregiving, studying, working, or retired), and the music you like. Every question is optional, nothing is pre-selected, and "Prefer not to say" is always there. We use what you share to personalize what we show and suggest on the site, and to choose the wording and the photographs in the email we send you, so what you see reflects the life you actually live. Gender and ethnicity are special categories of personal data: we ask for them only for that purpose, we keep them private to your account, we never display them on a public profile, we never sell them, and we never hand them to advertisers or to anyone else. We also count these answers in the aggregate, coarsely and with no names attached, so we can understand who our members are and report honestly to funders. You can see, change, or clear every one of these answers on your account page at any time, and deleting your account deletes them with it.

Email updates and accounts

If you subscribe or create an account, we keep your email address and use it to sign you in, send what you asked for, and send receipts. Delivery runs through Resend, our email provider. Every email includes a way out, and you can delete your account whenever you like.

Consumer health data

This section is our notice under Washington's My Health My Data Act and similar health-privacy laws, and we apply it to everyone, not just Washington residents.

Using a mental-wellness service can itself reveal something sensitive about you. We treat the fact that you use KeepCalm.org's wellness features, anything you tell the Calm Companion, and any crisis-related interaction as consumer health data. We collect only what the feature you chose needs in order to work, as described above, and we use it only to provide that feature.

  • We do not sell consumer health data, and no one may buy it from us.
  • Ba ma raba bayanan lafiyar masu amfani don talla. Auna talla ba ya haɗa ayyukan lafiya, na lokacin haɗari, na jagoranci ko na sirri.
  • We do not use it to build profiles of you.
  • Processors listed in this policy handle it only on our instructions.
  • There is no tracking near our crisis resources, and crisis conversations are never stored.

You may ask us to confirm what consumer health data we hold about you, ask for a copy, withdraw consent, or have it deleted, and we will honor deletion requests including in backups as they cycle. Email Contact@KeepCalm.org. If we decline a request, you may appeal by replying to our decision, and we will have someone who was not involved in the original decision review it. You will never be treated worse for exercising a privacy right.

Who processes data for us

Masu ba da hidimar fasalolin da ke ƙasa suna karɓar bayanin da kowane fasali yake buƙata: Vercel (masaukin shafi, ajiyar fayil da nazarin jimilla marar kuki), Upstash (rumbun bayanan asusu, zaman amfani da ƙidaya, ta hanyar Vercel), OpenAI (tantance lafiyar abubuwan da ke cikin jimlolin da aka tura ta atomatik), Anthropic (binciken lafiyar abun ciki da Calm Companion), ElevenLabs (ƙirƙirar waƙa), Shopify (kammala sayayya da biya), Printify (bugawa da jigilar kaya), Givebutter (gudummawa da zama mamba), Klaviyo (sabuntawar imel da saƙon waya da ka yi rajista), Resend (imel na shiga, rasit da tuntuɓa), Google (kimantawa, hotuna da bayanin lokutan buɗewar Calm Places suna karɓar kusantaccen murabba'in wuri; Google Analytics da Google Ads suna samar da aunawar zaɓi da aka bayyana a ƙasa), Nominatim na OpenStreetMap (sunayen wuraren da ka rubuta a Calm Places) da sabobin OpenStreetMap Overpass API, overpass-api.de da overpass.openstreetmap.fr (kusantaccen murabba'in da Calm Places yake tura don jera wuraren kusa). Za mu kuma bayyana bayanai idan doka ta wajabta hakan da gaske, mu sanar da kai sai dai idan doka ta hana. Ba ma sayar da bayanan mutum.

If you are in the European Union or UK

We process personal data to perform the service you ask for (Article 6(1)(b)), with your consent where we ask for it (Article 6(1)(a)), and for our legitimate interest in keeping a free nonprofit service safe and running (Article 6(1)(f)). Where anything you share reveals information about your health or mental wellbeing, we rely on your explicit consent (Article 9(2)(a)), which you may withdraw at any time. You have the rights of access, rectification, erasure, restriction, portability, and objection, and the right to complain to your data-protection authority. Data is processed in the United States by the providers named above; where required, transfers rest on standard contractual clauses or an adequacy framework. Contact for all of it: Contact@KeepCalm.org.

If you are in California

Muna mutunta Global Privacy Control kuma muna ba da damar ƙin auna talla ba tare da asusu ba. Ba ma sayar da bayanan mutum. Kashe aunawa yana hana KEEP CALM tattara ko aika bayanan auna talla daga baya; ba ya hana sarrafa biyan kuɗi da ya zama dole ko goge bayanan da mai ba da hidima yake riƙe da su da kansa.

Children

The site is a general-audience library and is not directed to children under 13. Reading requires no account and no personal information. Where a signed-in member can volunteer something about themselves, such as the questions shown while a song is being made, we ask only for things that cannot reveal an age: the birthday question takes a month and a day and never a year. The Calm Companion is for adults 18 and over; if it learns a user is a minor, it locks and purges. If you believe a child has given us personal information, email us and we will delete it.

Things you tell us on purpose

While your song is being made we show a mix of facts, small games and light questions, such as a favorite color, the music you reach for, or when your birthday is. Answering is entirely optional: every question has a Skip, and skipping records no answer. We do keep a list of which facts, questions and games you have already been shown, so that nothing repeats; it holds only which items appeared, never a response, and it is erased along with everything else when you ask. We keep only what you volunteer, together with the date you gave it, which you can see beside every answer in your account. We use all of it for one thing, making KEEP CALM feel like it knows you: songs suggested to your taste, and a card on your birthday rather than a generic newsletter.

We never ask for your year of birth. The birthday question records a month and a day only, which is enough to celebrate you and not enough to tell us how old you are. We do not sell this, share it, or use it to advertise to you.

You can see exactly what you have shared, question by question, in your account under Things you have shared, and erase all of it with one button. Erasing is immediate and needs no email to us.

Keeping data, and keeping it safe

We keep personal data only as long as the feature needs it: account and subscription data until you delete it, order and donation records as long as tax and accounting law requires, Companion memory until you delete it or it expires after about a year of inactivity, and anonymous tallies indefinitely because they identify no one. Everything moves over encrypted connections, access is limited to those who need it, and if a breach ever put you at risk we would notify you and regulators as the law requires.

Changes and contact

If we change this policy in a way that matters, we will update the date above and note the change here before it takes effect; where a new use of consumer health data would need fresh consent, we will ask first. Privacy questions, requests, and appeals: Contact@KeepCalm.org, or write to KEEP CALM INC, Attn: Privacy.

Keep Calm offers free educational self-help tools. This is not medical advice, diagnosis, or therapy, and it is not a substitute for professional care.

4 Oktoba 2026: an ƙara tabbacin adana fostocin jama’a ga aunawar isar da fostocin da aka shirya da ake yi. Haɗa bayanan biyan kuɗi da na aunawa har yanzu ba a haɗa shi ba.