Wowɔ nsɛm a ɛfata. Wo na wosoa adwuma kɛse no fi Ɔbɛnem, wunim nea gua no tua wɔ ho bɛyɛ, na woasi akontaabu bi pi. Nea aka ne email no, na email no, woasan akyerɛw no mpɛn asia.
Nea edi kan no yɛ nkyerɛwee mmiɛnsa na na ɛte sɛ ɛyɛ den dodo. Nea ɛto so asia no yɛ nkyerɛwee akuw anan, ɛfi ase denam sɛ ɛpa kyɛw sɛ ɛware, na abisade ankasa no hyɛ ase hɔ baabi wɔ ase pɛɛ.
Nea edi kan no na ɛteɛ. Email a ɛbue kwan no nyɛ akyinnyegye no, ɛyɛ ɔpon no. N'adwuma ne sɛ ɛde nkɔmmɔdi ankasa bɛba nhyehyɛe no so bere a wo akontaabu no da adi dedaw, sɛnea obiara mmfa nkɔmmɔ no mfiase simma du nhwehwɛ nea wopɛ.
Nkyerɛwee anan yɛ ɛno. Asɛm no, akontaabu no, nea enti a woresrɛ a egyina adwuma no so, ne da a wopɛ sɛ wonya mmuae. Nea aka a wokyerɛwee nyinaa yɛ nhyehyɛe ma nhyiam no, ɛnyɛ email no mu ade.
Sɛ merehwehwɛ sika pii a, dɛn na mɛkyerɛw ankasa?
Nkyerɛwee anan ne asɛmti a ɛbɔ asɛm no din. Nkyerɛwee a edi kan ka nea ɛfa ho, nea ɛto so mmienu ma akontaabu anaa nsakrae pɔtee, nea ɛto so mmiɛnsa ma nea enti baako a egyina adwuma no so na ɛnyɛ sɛnea wote nka, na nea ɛto so anan srɛ mmuae ansa na da bi aba.
Nea edidi so yi ne ne nyinaa, na wowɔ ho kwan sɛ wofa.
Asɛmti: M'akatua wɔ 2027 mu
Dana, mepɛ sɛ yɛka m'akatua ho asɛm ansa na nhyehyɛe bere no atwam.
Meresrɛ nnyinaso a ɛyɛ $118,000, a efi $104,000 so.
Efi Ɔbɛnem no, me na mekura billing nsakrae no ne nkabom mmienu a ɛkaa ho no, a na ɛyɛ dibea a ɛwɔ me so no adwuma, na kuw no anya panyin biara efi bere a Priya kɔe.
Wubetumi ama mahu Fida da a ɛto so 14 no ansa sɛ yebetumi de simma aduonu ahyɛ nhyehyɛe no mu nnawɔtwe a edi hɔ anaa?
San kenkan. Ɛnnu nsɛmfua ɔha, ɛyɛ mmerɛw sɛ wobua, na ɛmma ɔkenkanfo no nsusuw nea wopɛ ho da.
Adɛn nti na nkyerɛwee anan sen nkyerɛwee akuw anan?
Ɛfiri sɛ email tiaa yɛ mmerɛw sɛ wobua na tenten de ɛyɛ den. Onipa a ɔrekenkan no wɔ nkrataa pii, na nkyerɛwee foforo biara ma kwan a wɔde wo nkrasɛm besie ama akyiri no kɔ soro, na wɔ nokwasɛm mu no, ɛtaa kyerɛ sɛ da biara.
Tenten nso yi ade adi. Nsɛm pii a wɔaboaboa ano kyerɛ sɛ obi ne ne ho regye akyinnye wɔ badwam. Ɛto nsa frɛ ɔkenkanfo no sɛ ɔne wo nsɛm a wode reyi wo ho ano nkogye akyinnye sen sɛ obebua w'abisade ankasa, na nea enti biara a wode ka ho no yɛ ade foforo a wobetumi ne wo agye ho akyinnye. Nea enti baako, a egyina biribi a wohu wɔ adwuma no mu so, yɛ den sɛ wobɛpo sen nea enti anum a wɔahyehyɛ wɔn so sɛ akode.
Nhwehwɛmu wɔ eyi ase. Wɔ email nkitahodi ho nhwehwɛmu bi a Program on Negotiation bɔɔ ho amanneɛ mu no, nnipa a wodii yiye paa ne wɔn a wɔhwɛɛ ɔkwan a wɔfa so kasa no so wɔ wɔn pɛ mu: wɔmaa nea wɔhwɛ kwan daa adi pefee, wɔne wɔn a wɔne wɔn redi nkitaho no tenaa berɛ nyinaa, na wɔde nsɛm bebree bɔɔ mu bae. Sɛ ade da adi pefee no ne nkyerɛwee mfaso nyinaa. Fa di dwuma.
Kɔkɔbɔ baako, ɛfiri sɛ tiaa nyɛ nwunu. Nkyerɛwee anan bɛte sɛ ɛyɛ den sɛ woyi nnipa nsɛm nyinaa fi mu, enti gyaw nkyia no hɔ, gyaw kasa a ɛyɛ dɛ baako wɔ awiei, na ma tiaa no ntena mfimfini hɔ baabi a abisade no wɔ. Tiaa ne ɔdɔ ne botae no. Tiaa ne ahoɔden ma ɔkenkanfo no si ne bo.
Memfa akontaabu no nhyɛ email no mu anaa mentwɛn nhyiam no?
Fa akontaabu no hyɛ email no mu. Sɛ wugyaw mu sɛnea wobɛtumi aka ho asɛm anim ne anim no te sɛ obu, nanso ɛtaa hwere wo ade, ɛfiri sɛ afã foforo no bɛba a wɔasi wɔn ho gyinae kokoam dedaw wɔ nea wɔbɛtumi ama ho, na wo de, wobɛba a wunsi hwee so.
Akontaabu pɔtee wɔ nkyerɛwee mu yɛ nneɛma mmienu a mfaso wɔ so. Ɛde nnyinaso a nkɔmmɔ no a aka nyinaa fi so si hɔ, na ɛno ne nea nhwehwɛmu kɔ so hu, na ɛma wo panyin no yɛ ɔfã a ɛnyɛ fɛ no ansa na moahyia: hwɛ akatua nkyekyɛmu no, bisa sikasɛm fekuw no, hu nea ɛbɛtumi ayɛ yiye ampa. Nnipa ka aane ntɛm bere a woama ho kwan ama wɔasiesie wɔn ho.
Pɛpɛɛpɛ nso boa. $118,000 tɔ asom sen "bɛyɛ $120,000," ɛfiri sɛ akontaabu a ɛyɛ pɛpɛɛpɛ te sɛ nea efi nhyehyɛe bi mu, na akontaabu a ɛyɛ kurukuruwa te sɛ mfiase abisade a ɛretwɛn sɛ wɔbɛtew so fa.
Dɛn na mɛkyerɛw wɔ asɛmti no mu?
Kyerɛw asɛm no. "M'akatua wɔ 2027 mu" anaa "Adwuma a edi hɔ no bo" anaa "Nsakrae a ɛbaa adwuma no mu no ho nsɛm." Ɛnyɛ "asɛmmisa tiawa" da, na ɛnyɛ biribiara a ɛde nea nkrasɛm no fa ho sie da.
Asɛmti a ɛde asɛm no sie ma email no te sɛ akwanside bere a wubue mu ara, na ɛma nkɔmmɔ no fi ase a ɔkenkanfo no asiesie ne ho kakra. Sɛ wobɔ din pefee a, ɛyɛ nea ɛne no bɔ abira. Ɛde abisade no si adwuma mu ade a ɛtaa ba mu na ɛnyɛ ankorankoro adɔe, na adwuma mu nneɛma a ɛtaa ba de, wɔde hyɛ nhyehyɛe mu.
Sɛ wubetumi apaw a, fa kɔ anɔpa wɔ nnawɔtwe no mfimfini nna bi. Ɛnyɛ nnaadaa bi nti, na mmom ɛfiri sɛ Benada anɔpa nkrataa adaka wɔ kwan wɔ mu na Fida anwummere de nni.
Sɛ mmuae biara amma a, mɛyɛ dɛn asan abisa?
Twɛn kosi sɛ da a wobɔɔ ho din no betwam, na afei fa nkyerɛwee mmiɛnsa mena: w'abisade a woasan aka wɔ kasamu baako mu, asɛm foforo baako sɛ wowɔ bi, ne da foforo. Sobo biara nni hɔ, "meresan aba" biara nni hɔ, na kyɛwpa biara nni hɔ sɛ woresan abisa.
Sɛ wɔammua no, ɛtaa nkyerɛ sɛ wɔapo. Ɛyɛ obi a ɔkenkanan wo nkrasɛm no wɔ ɔkwan so, ɔyɛɛ n'adwene sɛ obebua, na biribi foforo twee no kɔe. Sɛ wosan bisa a, woreyɛ no adɔe denam sɛ wode asɛm no bɛsan aba soro so.
Sɛ wusan bisa mprenu na wunnya hwee a, sesa ɔkwan a wofa so sen sɛ wobɛkyerɛw pii. Srɛ simma dunum. Ade a obiara mpɛ sɛ ɔde hyɛ nkyerɛwee mu no, ɛtaa yɛ ade a wɔde wɔn ani gye so ka anom, na nea enti a wɔatwentwɛn wɔn nan ase no taa yɛ nsɛm a wubetumi de adi dwuma.
Kora nea wode kɔe no bi. Asram asia fi nnɛ, wɔ nhyehyɛe bere a edi hɔ mu no, ade a mfaso wɔ so no nyɛ sɛnea wokae nkɔmmɔ no. Ɛyɛ email a da hyɛ so a wode akontaabu no ne nea enti no too gua wɔ w'ankasa nsɛm mu, ansa na obiara aka ho asɛm.
Email no yɛ ɔpon no, ɛnyɛ dan no
Eyi biara nsi ahosiesie ananmu. Deepak Malhotra asɛm wɔ Harvard Business Review mu ne sɛ, mfomso a ne bo yɛ den paa wɔ nkitahodi mu no si ansa na obiara atena ase, na email a ɛbue kwan no yɛ gyinaesi a ɛsɛ sɛ woyɛ wɔ awiabere a ɛyɛ dinn mu no ti nkutoo: nea woresrɛ, nea wobɛpene so nnɛ, ne nea wobɛyɛ sɛ mmuae no yɛ dabi a.
Enti kyerɛw nkyerɛwee anan no anadwo yi na kenkan no denneennen pɛnkoro ansa na woamena. Biribiara a worenka nkyerɛ onipa no anim ne anim no, twa fi mu, na wɔ nokwasɛm mu no eyi yi kyɛwpa a ɛwɔ soro ne ɔkwansiwbea a ɛwɔ ase no fi mu. Afei to kɔmputa no mu, ɛfiri sɛ nkyerɛwee no awie na ade a mfaso wɔ so a edi hɔ no nyɛ nsakrae a ɛto so ason. Ɛyɛ sɛ wubesi w'akontaabu mmiɛnsa no pi ansa na nhyiam no aba na woada yiye sɛnea wo nne begyina bere a woka nea edi kan no denneennen.
Wowɔ ho kwan sɛ wopɛ pii wɔ ha. Sɛ wobisa pefee no nyɛ basabasayɛ, ɛyɛ obu ma onipa a ɛsɛ sɛ osi gyinae no, na w'abisade a ɛda adi pefee sen biara no nso ne nea ɛyɛ mmerɛw sɛ obi ka aane.
Nnyinaso
- Program on Negotiation at Harvard Law School, Facing an Email Negotiation? Take a Proactive Approach
- Harvard Business Review, Control the Negotiation Before It Begins
- Program on Negotiation at Harvard Law School, What is Anchoring in Negotiation?