Fa Wo Bo Ase na Kora Amammerɛ So wɔ Nkɔsoɔ Mu

Anibereɛ bi wɔ hɔ a ɛba berɛ a woredɔɔso. Woafa nnipa a na wopɛ no. Akontabuo no rekɔ baabi a ɛfata. Nanso biribi a worentumi ntumi mmɔ ne din yie no ayɛ trawtraw. Ɔdan a na kane no ɛte sɛ ekuo no seesei ayɛ sɛ ɔdan a ahɔhoɔ ahyɛ mu ma. Gyinaeɛ a na ɛgye nkɔmmɔ tiawa wɔ abrannaa so seesei gye nhyiamu mmiɛnsa na obiara nnim onipa a ɔresi gyinaeɛ. Woanya biribiara a wobisaeɛ, nanso w'adwene mu ntɔ wo koraa sen berɛ a na sika sua no.

Saa atenka no nyɛ suban mu sintɔ, na ɛnyɛ adanseɛ sɛ woreyɛ no bɔne. Sɛnea nkɔsoɔ te ankasa wɔ emu no nie. Amammerɛ a na ɛgyina obiara a ɔnim obiara so no gyae adwuma berɛ a ɛnyɛ obiara na ɔnim obiara no. Asɛmmisa a ɛda hɔ ma obiara a ɔdi anim ne sɛ, deɛ ɛmaa beaeɛ hɔ yɛ deɛ ɛfata sɛ wɔkyekyere no, so ɛbɛtena hɔ wɔ ɔkyekyereɛ no mu anaa.

Deɛ Enti a Nkɔsoɔ Ma Amammerɛ Yɛ Trawtraw

Mmerɛ tenten bi, ebia na wɔntwerɛɛ w'amammerɛ nsiee baabiara. Ɛtenaa nnipa a wɔbɛn wɔn ho wɔn ho mu. Nnipa suaa sɛnea wɔyɛ nneɛma denam sɛ wɔbɛtena obi a ɔnim ho nkyɛn, denam sɛ wɔbɛte sɛnea wosii gyinaeɛ a emu yɛ den, denam sɛ wɔbɛhunu deɛ wɔhyɛ no animuonyam ne deɛ wɔbu no animtia komm. Ɛno yɛ adwuma yie kɔpem baabi. Ɛgyae adwuma berɛ a wofiti aseɛ de nnipa ka ho ntɛm sen sɛnea wɔbɛtumi anom no.

Ɔkwan a ɛfa so fa akuo mfomsoɔ nie. Sɛ wofa nnipa ntɛm a, mpɛn pii wo nnipa foforɔ no sua amammerɛ no firi nnipa a wɔbaeɛ abosome kakra a atwam hɔ, wɔn nso suaeɛ firi nnipa a wɔbaeɛ abosome kakra ansa na saa no. Nsoneeɛ biara hwere kakra. Harvard Business Review akyerɛ saa dwodwoɔ yi mu pefee: wɔ adwuma a ɛrenya nkɔsoɔ ntɛm mu no, nnipa a wɔfaa wɔn nnansa yi no wie nom amammerɛ no firi nnipa foforɔ a wɔn ankasa nnomee no nyinaa. Obiara ansi gyinae sɛ ɔbɛsesa biribi. Ɛtwee ne ho kɔɔ nkyɛn, onipa foforɔ a n'adwene yɛ pa baako baako.

Harvard Business School ɔbenfoɔ Ranjay Gulati de asɛmfua foforɔ di dwuma ma deɛ ɛyera no. Ɔfrɛ no adwuma no *ɔkra*, deɛ ɛmaa adwuma no ho hia firi ahyɛaseɛ, obi a ɛyɛ ma no, ne sɛnea ɛte sɛ wobɛyɛ no wɔ ha. N'asɛm ne sɛ, nnipa taa nhwere yei da so. Wɔhwere no denam abubatoɔ so, denam sɛ wɔgye anansesɛm a ɛka sɛ sɛ wobɛnyini a, na ɛsɛ sɛ wode ogya no sesa adwuma nhyehyɛeɛ toom. Ɛnte saa, nanso nsesaeɛ no ba de gye sɛ obi ampene so.

Firi Ase wɔ Bo a Woatɔ Ase So, Ɛfiri sɛ Ɛno na Ɛtu Kwan

Ansa na wobɛsiesie nhyehyɛeɛ no mu biribiara no, wo na woaka. Nhyɛso a ɛfiri nkɔsoɔ mu no san obi so ɔkwan a ɛnyɛ den sɛ yɛbɛbu no adeɛ hunu. Nnipa a wodi wɔn anim no rehwɛ w'anim wɔ nhyiamu biara mu, Slack mmuaeɛ biara mu, berɛ biara a akontabuo bi ba a emu yɛ mmerɛ. Sɛ wonantenante a ahopopoɔ ne haw wɔ wo mu a, worenkora saa haw no wɔ wo nko ara. Wokyekyɛ. Ekuo a ɛrenya nkɔsoɔ a ɔkannifoɔ a ɔsuro di wɔn anim si gyinaeɛ a ɛyɛ hu: ɛboaboa nsɛm ano de sie, ɛgyae asiane nketewa a adwuma pa gyina so no faa, ɛdi agorɔ sɛ ɛrempɛ sɛ ɛdi nkoguo kwa.

Yei ne anammɔn a ɛdi kan a animuonyam nni mu. Ma wo ara wo nipadua mu ahotutuo no ntɔ wo koraa sɛnea deɛ wode bɛma ɔdan no yɛ bodwoɔ, na ɛnyɛ ehu. Yei nkyerɛ sɛ wobɛyɛ sɛdeɛ nneɛma yɛ yie wɔ berɛ a ɛnte saa. Nnipa tumi te no, na ɛma wohwere wɔn ahotosoɔ pii sen sɛnea nokwaredie bɛyɛ da. Ɛkyerɛ sɛ wobɛtumi abɔ ɔhaw ankasa bi din a wo nne mforo. Wobɛtumi aka sɛ, “saa fa yi yɛ den na yei ne deɛ yɛreyɛ ho” firi baabi a woatɔ wo yam. Bodwoɔ a ɛwɔ soro no tɔ bodwoɔ ma baabiara a ɛwɔ aseɛ, na wɔ nkɔsoɔ berɛ mu no saa bodwoɔ no sua.

Ma Amammerɛ No Nyɛ Deɛ Wobɛtumi Aka

Adeɛ baako a mfasoɔ wɔ so sen biara a wobɛtumi ayɛ ɛberɛ a woredɔɔso ne sɛ wobɛdane w'amammerɛ afiri biribi a na ɛsɛ sɛ obi wɔ hɔ ansa na wasua akɔ biribi a wobɛtumi de nsɛm aka. Ɛnyɛ krataa a nkyerɛkyerɛmu nsɛmfua ahyɛ mu. Nneyɛeɛ.

Harvard Business Review afotuo a ɛfa amammerɛ nkɔsoɔ ho no fiti aseɛ wɔ ha pɛpɛɛpɛ: kyerɛ w'amammerɛ ase denam nneyɛeɛ a emu da hɔ a wobɛtumi ahunu so, ɛnyɛ gyinapɛn a emu nna hɔ. “Yɛboaboa yɛn ho” nkyerɛ obi foforɔ a wɔfaa no no hwee. “Sɛ wo ne gyinaeɛ bi nhyia a, ka wɔ ɔdan no mu, ɛnyɛ abrannaa so akyire yi” kyerɛ wɔn deɛ ɛsɛ sɛ wɔyɛ pɛpɛɛpɛ Benada. Deɛ ɛdi kan no yɛ atenka a nnipa dada nko ara na wɔbɛtumi ate aseɛ. Deɛ ɛtɔ so mmienu no yɛ biribi a onipa a ɔbaeɛ nnora bɛtumi ayɛ ho biribi.

Akwan kakra a wode bɛma yei ayɛ ade ankasa:

• Twerɛ nneyɛeɛ kakraa a ɛkyerɛ sɛnea adwuma pa si ba wɔ ha ankasa no. Ma no nyɛ tiawa. Nneɛma enum a nnipa kae no yɛ sen nneɛma aduonu a wɔnkae.
• Fa kasa a emu da hɔ di dwuma. Ka deɛ obi yɛ, ɛnyɛ deɛ ɔyɛ. “Kyɛ nsɛm a wɔntwaeɛ ntɛm” tena nkɔsoɔ mu. “Ɔyɛ ekuo mu onipa” yera.
• Kyerɛ nhwɛsoɔ ankasa. Sɛ obi da gyinapɛn bi adi a, ka no denneenden na ka deɛ ɔyɛeɛ. Nsɛm tena nkɔsoɔ mu sen nsɛmfua kakra a wɔtaa ka, ɛfiri sɛ nnipa sua deɛ wɔhunu sɛ wɔtua ho ka.
• Fa boapa hyɛ amammerɛ no wɔ adwumafa ne nnipa foforɔ gyeeɛ mu, sen sɛ wobɛnya anidasoɔ sɛ ɛbɛfa wɔn ho. Deɛ wohwehwɛ ne deɛ wohyɛ no animuonyam wɔ dapɛn a ɛdi kan mu no ne adesua no, sɛ wotwerɛeɛ oo, sɛ woantwerɛ oo.

Ma Nnipa Ho Nyɛ Dwoodwoo Ma Wɔaka Nokorɛ Akyerɛ Wo

Nkɔsoɔ asiane a ɛyɛ komm no ne sɛ ɔdan no yɛ dinn berɛ a ɛsɛ sɛ ɛyɛ dede kɛseɛ. Nnipa foforɔ nnnim sɛ ɛyɛ dwoodwoo sɛ wɔbɛsɔre atia. Nsateaa ba wo ne adwuma no ntam. Asɛmmɔne wɔ ɛkwan tenten sɛ ɛbɛduru wo nkyɛn, na nneɛma pii hyɛ no ma wɔbrɛ no ase wɔ ɛkwan so.

Ɛha na nhwehwɛmu a ɛfa adwene mu banbɔ ho no da ne mu ahoɔden adi. Amy Edmondson, a wasua akuo ho ade wɔ Harvard Business School mfeɛ pii, kyerɛ adwene mu banbɔ ase sɛ gyidie a wɔn nyinaa wɔ sɛ wobɛtumi akasa (abisa asɛm no, agye mfomsoɔ atom, atia adwene bi) a wonsuro sɛ wɔbɛtwe w'aso anaa wɔbɛgu w'anim ase. Ne kane adwuma daa biribi a ɛne adwene bɔ abira ankasa adi: ayaresabea akuo pa a ɔsuaeɛ no bɔɔ mfomsoɔ *pii* ho amaneɛ, ɛnyɛ kakra. Na wɔnyɛ mfomsoɔ pii. Na wɔn ho dwo wɔn sɛ wɔbɛda no adi. Ɛkommyɛ nyɛ papayɛ. Ɛkommyɛ na ɛyɛ ɔhaw a ɛde ne ho asie.

Nkɔsoɔ taa sɛe yei berɛ a ɛho hia pɛpɛɛpɛ. Enti fa boapa bɔ ho ban. Nneyɛeɛ no sua sen sɛnea wobɛdwene. Bisa nsɛm ankasa na ma ɛnyɛ nokorɛ. Sɛ obi ka biribi a na wompɛ sɛ wote kyerɛ wo a, sɛnea wobɛyɛ kane no ne ade nyinaa. Sɛ wode abufuo yɛ ho biribi pɛnkorɔ a, wobɛkyerɛ nnipa a wɔahyɛ ɔdan no ma sɛ wɔnnyae biribiara ka nkyerɛ wo. Ka no pefee sɛ woayɛ biribi mfomsoɔ; ɔkannifoɔ a ɔgye mfomsoɔ tom ma obiara kwan sɛ ɔnyɛ saa ara. Fa ɔhaw a wɔada no adi sɛ akyɛdeɛ, ɛfiri sɛ saa na ɛteɛ. Ekuo a ɛbɛtumi aka nokorɛ akyerɛ wo wɔ nnipa aduenum mu no nko ara na ɛbɛtumi atena hɔ sɛ ɛyɛ nnipa ahanu.

Ahofadie wɔ Nhyehyɛeɛ Bi Mu

Amammuo-nhyehyɛeɛ dodoɔ a ɛmia adwuma a ɛredɔɔso no ba a ɛhyɛ banbɔ atadeɛ. Wɔde adwuma nhyehyɛeɛ ka ho mfomsoɔ biara akyi. Mpene boaboa ano. Ahofadie a ɛmaa mfeɛ a ɛdi kan no yɛɛ nkwa no, wɔde sesa mmara a wɔhwɛ yie baako baako toom, de gye ntumi a ɛnni hɔ ankasa.

Gulati asɛmfua a ɔde kyerɛ deɛ ɛka ho no ne *ahofadie wɔ nhyehyɛeɛ bi mu*, gyinaesie ankasa wɔ ahyeɛ a emu da hɔ mu. Nhyehyɛeɛ no ne nneɛma kakraa a ɛntumi nkoto ankasa: gyinapɛn no, gyinaeɛ kakra a ɛsɛ sɛ ɛba wo nkyɛn, ne ahyeɛ a obiara ntra. Wɔ emu no, nnipa nya kwan dwene na wɔpaw na adwuma no yɛ wɔn ankasa dea. Sɛ woma saa kariberɛ yi yɛ mfomsoɔ wɔ ɔfa biara a, wobɛtua ho ka. Nhyehyɛeɛ sua dodo a, nkɔsoɔ dane basabasayɛ. Ɛdɔɔso dodo a, na woafa mmadwoma a wɔwɔ ahoɔden na wode nsɛm a wɔatwerɛ ama wɔn, na wɔn mu apapafoɔ no bɛfiri hɔ akɔ baabi a wɔbɛnya kwan asan adwene bio.

Nhyɛso mu no, adwene a ɛba daa yɛ sɛ wode nhyehyɛeɛ pii bɛka ho. Sɔre tia no mpɛn pii sen sɛnea wobɛpene so.

Ɛberɛ a Ɛyɛ Duru Sen Akannie Haw

Ɛtɔ da bi a, nkɔsoɔ mu ɔbrɛ no gyae sɛ ɛfa adwuma no ho na ɛfiti aseɛ fa wo ho. Nna na ɛdi kan kɔ. Ehu bi a ɛyɛ komm a ennum wɔ nnawɔtwe awieeɛ. Wobɛpa nnipa a wodwene wɔn ho, na afei woada hɔ a wonna ho. Atenka sɛ wokura biribi a ɛreyɛ duru dodo sɛ wobɛkura.

Ɛsɛ sɛ wofa yei aniberedeɛ so, na ɛnyɛ denam adwumaden so. Wɔn a wɔhyɛ adwuma ase ne akannifoɔ soa adesoa a ɛnyɛ den sɛ wɔbɛfa no sɛ ɛyɛ ade a ɛfata kɔsi sɛ ayɛ ɔsɛeɛ ankasa. Sɛ nhyɛso no rehyɛ wo nna, w'apɔmuden, anaa nnipa a wodɔ wɔn mu a, ɛno yɛ nsɛnkyerɛnne sɛ wo ne obi nkasa: ɔdɔkota, adwene ho ayaresani, coach, anaa obi a ɔne wo yɛ pɛ a wafa mu dada. Sɛ wohwehwɛ mmoa a, ɛnyɛ nkaeɛ sɛ worentumi nni nkɔsoɔ. Saa na nnipa a wɔdi ho dwuma berɛ tenten no yɛ ampa.

Amammerɛ a worebɔ mmɔden sɛ wobɛbɔ ho ban no ankasa nna nwoma no mu da. Ɛwɔ sɛnea nnipa ne wɔn ho wɔn ho di wɔ berɛ a nhyɛso wɔ hɔ na obiara nhwɛ mu. Ɔkwan a ɛtene sen biara a wobɛfa so akora so ɛberɛ a woredɔɔso ne sɛ wobɛtɔ wo yam yie, na woadi nokorɛ yie, ama anya baabi atena.

Nnyinasoɔ

• Harvard Business Review, Scaling Culture in Fast-Growing Companies
• Harvard Business Review, When Scaling Your Start-Up, Don't Lose What Makes It Special
• Harvard Business School Working Knowledge, Four Steps to Build the Psychological Safety That High-Performing Teams Need