Nkɔmmɔdie yi wɔ ɔkwan bi so a wowɔ adwuma mmiɛnsa a wɔama wo, nnipa pii a wɔrehwehwɛ wo, na baabiara nni hɔ a ɛsɛ sɛ wokɔ. Yei nyɛ saa. Wopɛ yei, wopɛ no yie, na w'adwene si pi sɛ wɔhunu.
Ɛno nyɛ hwee. Sɛ wopɛ ade a, ɛnyɛ mmerɛyɛ na ɛnyɛ adeɛ a ɛsɛ sɛ wode sie. Tumi yɛ nneɛma a ɛkyerɛ sɛdeɛ nkɔmmɔdie bɛkɔ no mu baako pɛ, na ɛno ara nso ne deɛ wontumi nsakra dapɛn yi. Nneɛma a aka no nyinaa, wobɛtumi asakra.
Wobɛtumi asakra sɛdeɛ woasiesie wo ho, sɛdeɛ ɛyɛ mmerɛ sɛ wɔbɛpene wo so, ne deɛ wobisa ankasa. Nsa a emu yɛ mmerɛ nte sɛ apam bɔne. Deɛ ɛto ntam no ne sɛ wobɛbisa nneɛma a ɛnkyere ɔfa foforɔ no hwee, sɛ wobɛba a wokura biribi a wode bɛma, na woagyina pintinn ara kɔsi sɛ obiara a ɔwɔ dan no mu no rensusu sɛ wopɛ adeɛ no yɛ ehu.
Mɛyɛ nkɔmmɔdie sɛn bere a menni tumi biara?
Gyae sɛ wobɛbɔ tumi bi ho mmɔden, na si kan wɔ ahoboa mu. Hunu wɔn tebea kyɛn sɛdeɛ wɔn a wɔaka a wɔrepɛ adwuma no nim, bra a wokura nhyehyɛeɛ pɔtee ma nna aduɔkron a ɛdi kan, na bisa nneɛma a ɛyɛ mmerɛ ma wɔn sɛ wɔde bɛma, ɛfiri sɛ sɛ woyɛ onipa a ɛyɛ mmerɛ pa ara sɛ wɔbɛpene ne so a, ɛno ne mfasoɔ baako a wobɛtumi anya dapɛn yi.
Afei hwɛ wo ankasa w'adwene so, ɛfiri sɛ ɛhɔ na ɔsɛeɛ dodoɔ no ara siɛ. Nhwehwɛmu a Program on Negotiation boaboaeɛ ano hunuu sɛ, wɔn a wɔdi nkɔmmɔ a wɔsusuu kɛkɛ sɛ wɔwɔ ɔkwan foforɔ a emu yɛ den no bisaa nneɛma akɛseɛ sen wɔn a wɔansusu saa, na ɛno kyerɛ wo biribi a mfasoɔ wɔ so: tumi ketewa mu ka kɛseɛ no nyɛ apam no ankasa, ɛyɛ sɛdeɛ wote wo ho ase ansa na woreba. Twerɛ deɛ anka wobɛyɛ sɛ yei sɛe a, sɛ mmuaeɛ nokwafoɔ no yɛ "mɛkɔ so ahwehwɛ dapɛn nsia foforɔ" mpo. Ɔkwan foforɔ a wɔabɔ ne din yɛ hu sen deɛ wɔmmɔɔ ne din.
Nni atorɔ. Sɛ wobɔ adwuma foforɔ bi ho amaneɛ a ɛnni hɔ a, ɛno ne adeyɛ baako pɛ a ɛtumi sɛe abusuabɔ no ne apam no nyinaa, na ɛho nhia, ɛfiri sɛ nneɛma a aka a ɛwɔ nhyehyɛeɛ yi so nyinaa yɛ adwuma a ɛno nka ho.
Ɛdeɛn na mɛtumi abisa a ɛnkyere wɔn hwee?
Bisa nneɛma a ɛnni sika nhyehyɛeɛ a obi foforɔ hwɛ so no mu. Adwuma ahyɛaseɛ da a ɛtwe kɔ dapɛn mmienu, dibea a ɛne adwuma no hyia, adwuma no anohyeto wɔ krataa so, nhwehwɛmu wɔ abosome nsia mu sen abosome dumienu, adesua sika, nna a wobɛyɛ adwuma wɔ efie, nnwinnadeɛ, obi a ɔyɛ ahosiesie adwuma no, ne bere a wɔde tua wo ka.
Ɛnonom nyɛ akyɛdeɛ a wɔde kyekye obi werɛ. Emu pii som bo ankasa, na Hannah Riley Bowles ne Bobbi Thomason ka wɔ Harvard Business Review mu sɛ, nkɔmmɔdie a nyansa wɔ mu no fa dibea, asɛdeɛ ne ɔkwan a w'adwuma bɛfa so ho, sen akatua nkyerɛwee no nko ara. Abosome nsia nhwehwɛmu a wɔatwerɛ ahyɛ adwuma krataa no mu yɛ nkɔmmɔdie a ɛtɔ so mmienu a woahyɛ da dada firi gyinabea a ɛyɛ papa kɛse, ɛfiri sɛ saa bere no woayɛ adwuma no.
Hyehyɛ wɔn mmuo mu ansa na woakɔ mu. Nneɛma num, wɔ nhyehyɛeɛ so, a wosii ho gyinaeɛ wɔ baabi a ɛyɛ komm. Worenhyehyɛ hwee mu wɔ nkɔmmɔdie no mu, na nhyehyɛeɛ a wonhyehyɛɛ mu no dane akɔnnɔ nhyehyɛeɛ bere a obi ka sɛ dabi wɔ deɛ ɛdi kan no ho ara pɛ.
Hwan na ɔbɛtumi abɔ me din wɔ dan a menni mu?
Obi a ɔnim w'adwuma dada, na ɛsɛ sɛ wobisa no tee dapɛn yi. Nsonsonoeɛ bi wɔ ha a nnipa dodoɔ no ara nsua da, na ɛho hia sen nyansakwan biara a ɛwɔ asɛm yi mu. Ɔkyerɛkyerɛfoɔ ne wo kasa, na ɔkamafoɔ bɔ wo din wɔ dan a wonni mu.
Ɔkyerɛkyerɛfoɔ ma wo afotuo wɔ kɔfe ho. Ɔkamafoɔ ka kyerɛ deɛ ɔfa nnipa adwuma mu no, a obiara ammisa no, sɛ wo na wɔmfa wo nsi hɔ. Sɛ wonni tumi biara a, kaad baako a ɛda so wɔ wo nsam ne onipa a ɔbɛpene ayɛ deɛ ɛtɔ so mmienu no. Enti bisa, na ka deɛ wopɛ sɛ wɔka no pɔtee, ɛfiri sɛ "ka asɛm pa bi ma me" de asɛm pa a emu nna hɔ ba, na "wobɛtumi aka akyerɛ Marco sɛ me nko ara na medii bill migration no ho dwuma?" de kasamu a ɛsakra nhyiamu ba.
Ɔfa a ɛyɛ nokorɛ nie, na ɛfata sɛ wodwene ho. Deɛ enti a wowɔ obi a wobɛbisa no ne mmerɛ a woyɛɛ yei maa obi foforɔ. KEEP CALM ɔhyɛasefoɔ ka sɛ ɔdeɛ a ɔde ma nnipa no yɛ nneɛma a ɛmaa n'adwuma yɛɛ yie no mu baako, sɛ ɔhwehwɛ akwan daa a ɔfa so kyerɛkyerɛ, tu fo, kamfo na ɔgyina nnipa a atwa ne ho ahyia akyi, na ɔka sɛ mmoa a ɛsan baeɛ no yɛ mmɔho du. Ɛno yɛ ɔno ankasa ne mfeɛ aduonu ho amaneɛbɔ, na ɛnyɛ mmara bi a wobɛtumi de wo ho ato so. Deɛ ɛda adi pefee no sua na ɛda so som bo: mmoa a ɛte saa ba akyire yi, ɛfiri akwan a woanhyɛ da, na ɛtaa ba dapɛn a ɛte sɛ yei mu. Ɛno ne deɛ enti a ɛsɛ sɛ woyɛ seisei, bere a wo ankasa wonni tumi, sen akyire yi bere a ɛbɛyɛ mmerɛ.
Ɛsɛ sɛ meka kyerɛ wɔn sɛ menni adwuma foforɔ bi a wɔama me?
Ɛho nhia da sɛ wo ara wobɛka, na ɛho nhia nso sɛ wobɛtwa ho atorɔ. Sɛ wɔbisa wo tee a, mmuaeɛ a emu teɛ yɛ nokorɛ na ɛnyɛ sɛ woagye biribi atom: "Me ne mmeae kakraa bi redi nkɔmmɔ, na ɛha ne deɛ mepɛ, ɛno enti na merebɔ mmɔden sɛ menya nsɛm no nyinaa yie."
Sɛ woka biribiara a ɛfa akwan foforɔ a wowɔ ho a, ɛnyɛ nnaadaa. Ɔfa foforɔ no nso nka wɔn sika ano, wɔn bere nhyɛso, anaa bere tenten a adwuma no ada hɔ a obi mfaa mu ho asɛm nkyerɛ wo. Afanu nyinaa wɔ ho kwan sɛ wɔsie wɔn ankasa wɔn nsɛm. Deɛ ɛnsɛ sɛ woyɛ ne sɛ wobɛbɔ adwuma foforɔ bi a wɔama wo ho amaneɛ a ɛnni hɔ, ɛfiri sɛ pɛnkorɔ a wɔbɛhwehwɛ mu no, wohwere adwuma no ne obi a ɔdi wo ho adanseɛ no nyinaa awia korɔ no ara mu.
Sɛ wɔmia so a, san de nkɔmmɔ no kɔ adwuma no so. "Mepɛ sɛ yɛka adwuma no anohyeto ne nhwehwɛmu no bere ho asɛm, ɛfiri sɛ ɛnonom na ɛkyerɛ sɛ mɛyɛ yie wɔ ha afe baako akyi anaa."
Mɛyɛ dɛn ama me nne agyina pintinn bere a mepɛ adeɛ no saa?
Brɛ ɔkwan no ase hyɛ da. Gyina hɔ sekan mmiɛnsa ansa na woabua biribiara, twerɛ nsɛm to hɔ wɔ twerɛdua ankasa so na wo nsa anya adwuma ayɛ, na san ka wɔn akontaa no pɛnkorɔ ansa na woabua ho asɛm.
Sɛ wopɛ ade yie a, ɛmma wo nne mpopo. Ntɛm a woyɛ na ɛma ɛpopo. Sekan mmiɛnsa a wogyina wɔ mmuaeɛ biara anim, ɛnyɛ deɛ ɛyɛ den nko ara, nna hwee adi na ɛtɔ nsonsonoeɛ a ɛda kasamu a wadwene ho ne adeɛ a ɛdi kan ba w'adwene mu no ntam ma wo. Nipadua fa no nso nyɛ ahintasɛm. Nnipa a wɔtete wɔn ho wɔ adesoa ase no asua sɛ wɔbɛtena ase komm bere a wɔn akoma retu mmirika, na ɛyɛ akwan teta a onipa a ɔwɔ anigyina fa so soa nhyɛso a ɔmma emu nsɔne wɔ nkɔmmɔdie mu.
Tumi ketewa yɛ bere bi, ɛnyɛ atemmuo
Ɛnyɛ daa na wobɛyɛ deɛ ɔhia no kɛse. Wɔde akwan foforɔ na ɛsi tumi, na wɔde abusuabɔ, din pa ne nimdeɛ a ɛkɔ soro mfeɛ pii mu bere a wo de woreyɛ nneɛma foforɔ na ɛsi akwan foforɔ.
Enti fa apam yi ni na fa no sɛdeɛ ɛsɛ. Nya ahyɛaseɛ da no, nya dibea no, nya nhwehwɛmu no wɔ krataa so, yɛ deɛ ɛyɛ mmerɛ pa ara sɛ wɔbɛpene ne so wɔ wɔn nhyehyɛeɛ mu, na kɔ na kɔyɛ adwuma a ɛbɛma nkɔmmɔdie a ɛdi so no ayɛ soronko. Afei fa afe no fa bi si adeɛ a ɛyi saa ɔhaw yi firi hɔ ankasa: nnipa a wɔnim w'adwuma yie sɛ wɔbɛbɔ wo din a obi mmisa wɔn, ne anigyina a ɛkyerɛ sɛ dapɛn a ɛyɛ den rentumi nni nkɔmmɔ mma wo da.
Botaeɛ no nyɛ sɛ wobɛpɛ adeɛ kakraa bi. Ɛyɛ sɛ wobɛpɛ pii, abisa yie firi baabi a wogyina, na woada so wɔ agodie no mu mfeɛ du akyi, a wokura nsa a ɛyɛ papa kɛse.
Nsɛm a wɔgyina soɔ
- Program on Negotiation at Harvard Law School, How to Make a Good Deal When You Lack Power
- Program on Negotiation at Harvard Law School, What is BATNA? How to Find Your Best Alternative to a Negotiated Agreement
- Harvard Business Review, Negotiating Your Next Job