Amathiphu asheshayo
- Yenza kancane ukuphefumula kokuphuma ngaphambi kokusho okuthile.
- Thenga umzuzwana ngomusho owodwa ozinzile.
- Uke waba nomzuzu obukhali? Wuqambe bese uyalulama.
Kukhona okuhambe kabi. Izinombolo azilungile, ikhasimende lithukuthele, iphrojekthi wonke umuntu abekele kuyo ithemba iyahlakazeka. Futhi kulowo mzuzu wokuqala, ngaphambi kokuba noma ubani abe nohlelo, abantu benza into ethule. Baqalaza ukuze babone ukuthi bufanele bakhathazeke kangakanani.
Bafunda igumbi. Kakhulukazi, bafunda wena.
Ubuso bakho, ijubane lezwi lakho, ukuthi izandla zakho zithule noma ziyanyakaza, ukuthi uyahlala phansi noma uyaqhubeka nokuhambahamba. Abantu bakuthatha konke ngomzuzwana owodwa, ngokuvamile bengazi ukuthi bakwenzayo, futhi bakusebenzisela ukusetha isilinganiso sabo. Yilokhu okubizwa ngokuthi ukuba khona. Kuzwakala njengesipho esiyimfihlakalo abanye abantu abanaso abanye abangenaso. Kuseduze kakhulu nomkhuba, futhi imikhuba ingakhiwa.
Yini abantu abayithathayo ngempela
Simunca izimo zomunye nomunye. Hlala eceleni komuntu onomlenze othuthumelayo bese ukungakhululeki kwakho kuyakhula. Ngena egumbini lapho abantu ababili basanda kuxabana bese ukuzwa esikhumbeni sakho ngaphambi kokuba kukhulunywe igama. Umcwaningi we-Wharton uSigal Barsade wakufunda lokhu ngokuqondile. Kolunye ucwaningo olwaziwayo, wabeka umlingisi oqeqeshiwe emaqenjini amancane asebenzayo wanika lowo muntu oyedwa ukuba athwale ngokuthulile isimo somqondo esithize. Isimo somqondo sasabalala. Sashintsha indlela iqembu lonke elabambisana ngayo, indlela elazizwa ngayo, ukusebenza kahle kwalo umsebenzi. Akekho eqenjini owayengasho ukuthi kungani.
Izinto ezimbili kulolo cwaningo zifanele ukubanjwa. Abantu banaka kakhulu noma ubani abambona ephethe, ngakho isimo sakho sifinyelela kude kunalokho ongakuqagela. Futhi ukukhathazeka kuvame ukuhamba ngokushesha kunokuzola. Umuntu ozolile egumbini elicindezelekile kumele asebenze kancane ukuze azwakale. Okhathazekile awudingi cishe azame.
Yileso sisindo sokuba khona, futhi kuphinde kube yithuba. Lapho ungena esikhathini esinzima uthwele isexwayiso sakho, awuzigcineli sona. Uyasedlulisela, futhi siyakhula. Lapho ungena uzinzile, unika wonke umuntu indawo yokubeka izinyawo zabo.
Kungani ukwethuka empeleni kukwenza ube mubi emsebenzini
Kunesizathu sokuthi ukuhlala uzinzile kubalulekile ngaphandle kwendlela okuzwakala ngayo ukuba seduze kwakho. Kuvikela ukucabanga kwakho.
Usosayensi wezinzwa u-Amy Arnsten uchithe iminyaka ebhala ukuthi ingcindezi ebukhali yenzani ngaphakathi kwengqondo. Umsebenzi wakhe ubonisa ukuthi lapho uzizwa usongelwa ngempela, ikakhulukazi lapho uzizwa ungalawuleki, ukugubha kwamakhemikhali engcindezi kugeleza phezu kwe-prefrontal cortex. Leyo yingxenye ehamba kancane, ehlelekile yengqondo yakho, ingxenye oyisebenzisayo ukukala izinketho, ukubamba amaqiniso amaningana kanyekanye, nokukhetha amazwi akho. Ngaphansi kwalokho kugubha iya ithula. Kanti isistimu esheshayo, endala kakhulu, ingxenye ephatha ukwesaba nezenzo ezindala ezizenzakalelayo, iba nomsindo.
Ngamazwi asobala: khona kanye lapho isimo sidinga kakhulu ikhanda lakho elicace kunazo zonke, ikhanda liyafiphala. Uyaqhuma. Ukhipha umyalezo ozozisola ngawo. Ugxila emininingwaneni engalungile. Akukho kwalokho okuyisici sesimilo. Kungamakhemikhali enza kanye lokho akhula ukuze akwenze, okwakuwukusiza ukhokho abaleke isilo esizingelayo, hhayi ukuphatha umhlangano wesabelomali.
Ngakho ukuzibamba akumayelani nokubukeka ungakhathazeki. Kuyisimo lapho ubuhlakani bakho bangempela buhlala butholakala khona. Futhi ngoba isimo sakho siyasabalala, umuntu ongabamba ukucabanga kwakhe ngaphansi kwengcindezi uvame ukugcina abantu abamzungezile becabanga ngokucacile nabo. Umuntu oyedwa ozinzile angagcina itafula lonke liphume emgodini.
Awudingi isihloko salokhu
Kuyayenga ukufaka konke lokhu ngaphansi kweseluleko sabaphathi. Akunjalo. Umuntu ohlala ezinzile lapho uhlelo lwehluleka wenza umsebenzi wobuholi noma ngabe kukhona okubika kuye noma cha.
Cabanga ngokuthi ubani oya kuye lapho izinto ziba nzima emsebenzini. Kuyivelakancane ukuthi kube ngumuntu omkhulu kunabo bonke ngokuzenzakalela. Kungunoma ubani onomlando wokuhlala elingene, lowo ongenzi inhlekelele ibe nkulu. Abantu bahlunga omunye nomunye ngokuthulile sonke isikhathi, futhi ukuzinza kungenye yezici zokuqala abazihlungayo. Lokho kuhlunga yilapho ukwethembana kuvela khona, futhi kuvame ukwenzeka isikhathi eside ngaphambi kokuba noma ukuphi ukukhushulwa kwenzeke.
Uma uke waba yizwi elizolile encokweni yeqembu ngenkathi wonke omunye umuntu ejikeleza phansi, uke wakuzwa lokhu. Wawuyilokho ukuba khona okuzinzile. Iphuzu manje ukukwenza ngamabomu, nokukwenza nangezinsuku ezinzima futhi.
Ukukwakha ngaphambi kokuba ukudinge
Awukwazi ukwenza ukuzibamba phakathi kwesimo esiphuthumayo uma ungakaze ukuzijwayeze. Kwakhiwa emizuzwaneni emincane, ejwayelekile. Nazi lezo ezenza umehluko ngempela.
Bamba umzimba kuqala. Ngeke ucabange indlela yakho eya ekuzoleni ngenkathi umzimba wakho usasexwayisweni. Isikhwilo esisheshayo kunazo zonke ukuphefumula okuphumayo okude, okwenziwa kancane, okude endleleni ephumayo kunengenayo, kuphindaphindwa izikhathi ezimbalwa. Gxumeka izinyawo zakho. Yehlisa amahlombe akho. Isiqondiso se-Harvard Business Review sabaholi abangaphansi kwengcindezi seyama ephuzwini elifanayo lokuqala: zothisa umzimba, bese ingqondo ilandela. Lokhu akulona okuthasiselwe okuthambile. Kuyindlela oyithola ngayo ukwahlulela kwakho kubuye kusebenze.
Zithengele umzuzwana. Umonakalo omningi esikhathini esicindezelayo wenzeka egebeni phakathi kokuzwa ukugubha nokwenza ngakho. Ngakho vula lelo gebe libe banzi ngamabomu. Yakha umusho ovele ukulungele ongawufinyelela ungacabanganga: "Ake ngihlale nalokho umzuzwana," noma "Nginike umzuzu ngibheke lokhu ngendlela efanele." Cishe akukho lutho emsebenzini oludinga ngempela impendulo esheshayo. Ukumisa isikhashana yilapho ubuwena obungcono buhlala khona.
Qamba okwenzekayo, ngokuthulile. Ukuzitshela ukuthi "Ngivusiwe njengamanje" kuzwakala kulula kakhulu ukuthi kubaluleke. Kuyasebenza noma kunjalo. Ukubeka igama elisobala emuzweni kususa okuncane kokushisa kukho futhi kubuyisela uhlucwana lokulawula engxenyeni ecabangayo yengqondo yakho.
Yazi izinto ezikuvusayo. Qaphela izinto ezithize ezikwenyusa. Umuntu othize. Ukuphazanyiswa. Ukulungiswa phambi kwabanye. Uhlobo oluthize lwephutha. Awukwazi ukuvimbela lokho ongakuboni kuza, futhi izinto ezivusa iningi labantu zibikezeleka uma bezihlupha ukubheka.
Nquma ukuthi ufuna ukuba ngubani ngaphambili. Esikhathini esizolile, cabanga ngohlobo lozakwenu ofuna ukuba yilo lapho izinto zihamba kabi. Ozinzile, onobulungiswa, ocacile. Lapho isikhathi esinzima sifika, uzoba nento eqine kakhulu ozokwenza usuka kuyo kunanoma yini okwenzeka uyizwa.
Lapho ukuzinza kushelela
Kuzokwenzeka. Wonke umuntu ulahlekelwa ukuzibamba kwakhe ngezinye izikhathi, kuhlanganise nabantu ababukeka benakho kakhulu. Into abantu abayikhumbulayo ngempela akuyona ukuthi uhlale uphelele yini. Kungukuthi ubuye yini, nokuthi ubuye wakuvuma yini.
"Bengibukhali kuwe ekuqaleni, futhi lokho bekungenabulungiswa" kwenza okwengeziwe eqenjini kunalokho ukusebenza okungenaphutha okungakwenza. Kutshela wonke umuntu obukayo ukuthi isikhathi esibi akusona isiphetho somhlaba, ukuthi abantu bangalulama, ukuthi le yindawo lapho ukuba umuntu kuvunyelwe khona. Lowo myalezo usabalala ngendlela efanayo nokwethuka obekuzokwenza. Ukululama nakho kuyathelelana.
Kukhona umugqa ofanele ukuqanjwa, nokho. Uma uthola ukuthi ukuhlala uzinzile emsebenzini kukubiza konke onakho, ukuthi ubambelela ngamandla kuyo yonke imihlangano, ulele uphapheme uphinda izingxoxo, noma usebenza nge-adrenaline uze ungabi nalutho osele kubantu basekhaya, leyo akuyona inkinga yokuzibamba ongayicindezela kakhulu. Yiluphawu lokuthi ingcindezi isikhulele lokho amandla entando angakuthwala. Ukukukhuluma nodokotela noma udokotela wezengqondo akulona isinyathelo esehla ekubeni ozinzile. Kuyindlela abazinzile abahlala ngayo kanjalo.
Ukuzola ngaphansi kwengcindezi akuzange kube mayelana nokungazwa ngcindezi. Kumayelana nalokho osengakunikeza abantu abakuzungezile lapho ingcindezi iphakeme kakhulu, nalokho ongaqhubeka uzinikeza kona. Kwakhe emizuzwaneni emincane. Kuzokulindela ezikhathini ezinkulu.
Imithombo
- Harvard Business Review, How to Keep Your Cool in High-Stress Situations
- Harvard Business Review, How to Regain Your Composure in Stressful Situations
- National Center for Biotechnology Information, Stress signalling pathways that impair prefrontal cortex structure and function (Amy F. T. Arnsten, Nature Reviews Neuroscience)
- Sigal Barsade, The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior (Administrative Science Quarterly)