Amathiphu asheshayo
- Phefumulela phandle ngaphambi kokusho noma yini.
- Thembisa ukuthola impendulo ngosuku oluthile.
- Dlulisela umbuzo egumbini.
Umuntu ukubuza umbuzo oqondile. Igumbi liyathula. Kanti iqiniso eliqotho ukuthi awunalwazi.
Mhlawumbe yinombolo obekufanele ube uyibambe ngekhanda. Mhlawumbe yisinqumo esincike ezintweni okungekho ongazibikezela okwamanje. Mhlawumbe umbuzo onzima ovela emuntwini owesaba ngomsebenzi wakhe, kanti bakubukile ukuba wenze ukwesaba kuhambe. Isisu sakho siyawa. Izwi elincane likutshela ukuthi usho okuthile, noma yini, okuzwakala njengegunya.
Lowo mzuzu, igebe phakathi kombuzo nempendulo yakho, yilapho abaholi abaningi bewohloka khona ngokuthula. Hhayi ngoba bengazi. Akekho owazi yonke into. Bawohloka ngoba bekholelwa ukuthi kufanele bazi.
Uvalo luvela kuphi ngempela
Ukwesaba akumayelana ngempela neqiniso elingekho. Kumayelana nalokho ocabanga ukuthi iqiniso elingekho likusho ngawe.
Iningi lethu lamukela indaba kwasekuqaleni ethi ukukhona kusho ukuba nezimpendulo, nokuthi ukungazi kusho ukuthi udalulekile, usemuva, cishe uzobhoxwa. Ngakho lapho umbuzo ufika kanti impendulo ingekho, umzimba usabela ngendlela osabela ngayo kunoma yiyiphi ingozi. Inhliziyo yakho iyashesha. Ukucabanga kwakho kuyancipha. Uzwa ukudonseleka okuphuthumayo kokugcwalisa ukuthula ngaphambi kokuba noma ubani aqaphele umgodi.
Nansi ugibe. Leso sifiso sokumboza yiso esikhiqiza imiphumela emibi kunayo yonke. Uqamba inombolo bese iba iphutha. Uthembisa ngokweqile ukuze uzwakale unqumayo. Wenza isinqumo esisheshayo ukubalekela ukungakhululeki, bese uchitha inyanga elandelayo uwuhlanza. Uvalo aluzwakali kubi kuphela. Luthumba ukwahlulela kwakho khona kanye lapho ukudinga kakhulu.
Ukwazi ukuthi ukusabela kuzenzakalela kuyasiza. Inhliziyo egijimayo akusona isahlulelo ngekhono lakho. Kuyisexwayiso esidala esifunda kabi umhlangano njengengwe.
Isizathu sokukusho ngokuzwakalayo
Kuzwakala kuphambene, kodwa ukuvuma ukuthi awazi kuvame ukuba umnyakazo ovikela isithunzi sakho esikhundleni sokusichitha.
Abacwaningi abafunda ukuthobeka kwengqondo, ikhono elicacile lokubona imikhawulo yalokho okwaziyo, baqhubeka bethola into efanayo: abantu abakwazi ukusho "ngingakhona ngiphambene" noma "anginakho lokho" bavame ukwethenjwa kakhulu, hhayi kancane. Babonakala befudumele futhi bevulekile ngokwengeziwe. Ekungavumelaneni, ukuzimisela kwabo ukubamba umbono wabo ngokuxegayo empeleni kuthambisa ingxabano kwenze omunye umuntu azimisele kakhulu ukulalela. Umuntu oqanjayo, ngokuhamba kwesikhathi, ufundeka njengomuntu ongeke umthembe ncamashi. Umuntu oqotho ngemikhawulo yolwazi lwakhe ufundeka njengomuntu ozokutshela iqiniso lapho kubalulekile.
Lokhu kubaluleke kakhulu lapho izinto zingaqinisekile ngempela. Uprofesa wase-Harvard u-Amy Edmondson, ochithe umsebenzi wakhe efunda okwenza amaqembu asebenze, uphikisa ukuthi uma isimo sinzima futhi singabikezeleki ngokwengeziwe, iqembu lidinga kakhulu abantu abakhulumayo, abaphonsa imibono engakapheleli, nokuqamba lokho abangakuqondi. Akukho kwalokho okwenzeka uma umuntu ophethe ezenza sengathi usekuqondile konke. Umholi ovuma imikhawulo yolwazi lwakhe unika wonke umuntu imvume yokwenza okufanayo. Yindlela impendulo yangempela evame ukutholakala ngayo, iqembu, ngokuzwakalayo, esikhundleni sokuvaleleka ekhanda elilodwa elikhathazekile.
Okumele ukwenze kulowo mzuzu
Lapho umbuzo ufika kanti impendulo ingekho, awudingi iskripthi. Udinga imizuzwana embalwa nendlela yokuhlala uqotho ngaphandle kokuzwakala ulahlekile. Iphethini ebambelelayo:
- Zithengele ukuphefumula. Ngaphambi kwegama elilodwa, phefumulela phandle kancane. Ukuphefumula okukodwa kwangempela kuzinzisa umzimba wakho ngokwanele ukugcina ukucabanga kwakho kusebenza. Cishe ayikho into edinga impendulo esheshayo ngempela, ngisho lapho kuzwakala kunjalo.
- Sho into eyiqiniso ngokulula. "Anginayo lokho phambi kwami." "Angiqiniseki, futhi angifuni ukuqagela." "Lowo mbuzo omuhle futhi ngidinga ukucabanga ngawo." Ukusobala nokuzola kunqoba ukuhlakanipha nokuqhaqhazela njalo.
- Bonisa ukuthi ukuthatha ngokungathi sina. Into abantu abayesabayo ngo-"angazi" ukuthi kusho ukuthi awukhathali noma ngeke ulandelele. Ngakho vala igebe. "Ake ngithole bese ngibuya kuwe ngoLwesine." Manje ukungazi kwakho kufika nohlelo, okuyiyona nhlobo yako yokuqinisekisa.
- Kudlulisele egumbini uma ungakwazi. "Anginayo impendulo ecacile. Nibonani nina abanye?" Awubaleki. Ubanzisa isiyingi sabantu abacabanga ngenkinga, kanti umholi omuhle wenza lokho ngamabomu.
- Bese ulandelela ngempela. Le yingxenye ephendula umzuzu owodwa oqotho ube ukwethenjwa okuhlalayo. Umuntu othi "ngizothola" bese enza uba umuntu ozwi lakhe lisho okuthile.
Qaphela okulahlekile ohlwini. Akukho kuqiniseka kwamanga. Akukho kukhuluma okude. Akukho kuthembisa umphumela ongeke uwulawule.
Isithombe esihlukile samandla
Abaholi abantu abahlala bethembekile kubo iminyaka bayivelakancane labo abahlala benempendulo elungele. Yilabo ababeqotho ngalokho abakwaziyo, bezinzile ngalokho abangakwazi, futhi bethembekile ngokuvala igebe. Leyo nhlanganisela ifundeka njengamandla ngoba iyiwo. Kudinga isibindi esiningi ukusho "angiqiniseki" phambi kwabantu kunokubaqanjela wedlule.
Kukhona inzuzo ethule futhi, kanti ngeyakho. Umsebenzi wempilo owakhelwe phezu kokuzenza ukwazi konke uyakhathaza, ngoba lokho kuzenza kungawohloka nganoma yisiphi isikhathi. Umsebenzi wempilo owakhelwe phezu kokuba qotho nokuba nekhono uyasimama. Uthola ukuyeka ukudlala ukuqiniseka ongakuzwa uqale ukwenza umsebenzi othakazelisayo kakhulu wokuthola.
Okunye kwalokhu kuya kuba lula ngokuzejwayeza. Ngesikhathi sokuqala usho "angazi" ngokuzola egumbini elinamandla, kuyokubiza okuthile. Ngesikhathi seshumi, uyoqaphela ukuthi igumbi alizange lihlakazeke. Abantu bancika phambili. Umsebenzi waba ngcono. Kanti into obuyesaba kangaka, ukubonwa njengomuntu ongenazo zonke izimpendulo, kwagcina kuyinto abantu abaningi abayihlonipha ngokuthula.
Lapho ukungazi kukhulu kunomhlangano
Kukhona umehluko phakathi kokungabi neqiniso nokuzizwa uminza. Uma ukucindezela ukuba nazo zonke izimpendulo kukulandela ekhaya, kukugcina uvukile ebusuku, noma kukushiya usongene kangaka ungakwazi ukucabanga kahle, lokho kufanele kuthathwe njengokubalulekile ngokwako. Kuyafana nanoma yimuphi umuzwa onwabuzayo wokuthi ungumkhohlisi osuzobhoxwa, oyinto ejwayelekile, ebuhlungu, futhi esabalele kakhulu kunalokho abantu abakuvumayo ngokuzwakalayo.
Akukho kwalokho okusho ukuthi kukhona okungalungile ngawe. Kusho ukuthi uthwele okungaphezu kwalokho noma yimuphi umuntu oyedwa okufanele akuthwale wedwa. Umelaphi, umeluleki othembekile, noma ngisho ukoshi angakusiza ubeke phansi inkolelo yokuthi ukubaluleka kwakho kuncike ekungabanjweni ungazi. Leyo nkolelo isindayo, ayiyona iqiniso, futhi awudingi ukuqhubeka uyithwele wedwa.
Ngokulandelayo lapho igumbi lithula kanti impendulo ingekho, unendawo yokuma kuyo. Ungaphefumula, usho iqiniso, uthi uzothola. Lokho akukona ukwehluleka kobuholi. Ezinsukwini ezinzima, kuyingxenye enkulu yalokho okuwubuholi.
Imithombo
- Harvard Business Review, 6 Strategies for Leading Through Uncertainty (Rebecca Zucker and Darin Rowell)
- UNSW BusinessThink, Amy Edmondson on psychological safety in an uncertain world
- Greater Good Magazine, UC Berkeley, Five Reasons Why Intellectual Humility Is Good for You
- Current Issues in Personality Psychology (PMC), Intellectual humility: an old problem in a new psychological perspective