Unalo icala. Uthwele umsebenzi omkhulu kusukela ngoMashi, uyazi cishe ukuthi imakethe ikhokha kangakanani ngawo, futhi usuyinqumile inani. Okusele nje yi-imeyili, futhi leyo imeyili isibhalwe kabusha izikhathi eziyisithupha.
Inguqulo yokuqala yayiyimigqa emithathu futhi yazwakala inolaka kakhulu. Inguqulo yesithupha iyizigaba ezine, ivula ngokuxolisa ngobude bayo, bese ifihla isicelo sangempela ngasezansi.
Inguqulo yokuqala yayilungile. I-imeyili yokuvula akulona iphuzu, iwumnyango. Umsebenzi wayo owodwa ukufaka ingxoxo yangempela kukhalenda inombolo yakho isivele ibonakala, ukuze kungabikho muntu ochitha imizuzu eyishumi yokuqala yaleyo ngxoxo ezama ukuthola ukuthi ufunani.
Imigqa emine yenza lokho. Isihloko, inombolo, isizathu esisodwa esisekelwe emsebenzini, kanye nosuku ongathanda ukuphendulwa ngalo. Konke okunye okubhalile ukulungiselela umhlangano, hhayi okuqukethwe kwe-imeyili.
Kufanele ngibhaleni ngempela ku-imeyili ecela imali eyengeziwe?
Imigqa emine kanye nomugqa wesihloko osho ngqo ukuthi kukhulunywa ngani. Umugqa wokuqala usho ukuthi lokhu kumayelana nani, owesibili unikeza inombolo ethile noma ushintsho oluthile, owesithathu unikeza isizathu esisodwa esisekelwe emsebenzini kunokuthi kusekelwe endleleni ozizwa ngayo, kanti owesine ucela impendulo ngosuku oluthile.
Nansi yonke into, futhi wamukelekile ukuyithatha.
Isihloko: Umholo wami wonyaka ka-2027
Sawubona Dana, ngingathanda ukukhuluma ngomholo wami ngaphambi kokuba kuvalwe umjikelezo wokuhlela.
Ngicela isisekelo esingu-$118,000, kusuka ku-$104,000.
Kusukela ngoMashi ngiphethe ukufuduka kwesistimu yokukhokhisa kanye nokuxhumanisa okubili okuze nakho, okwakuwumsebenzi wesikhundla esingaphezu kwesami, futhi ithimba lisebenze lingenaye umholi kusukela uPriya ehamba.
Ungangazisa ngoLwesihlanu zi-14 ukuthi singayifaka yini imizuzu engamashumi amabili ekhalendeni ngesonto elizayo?
Yifunde futhi. Ingaphansi kwamagama ayikhulu, kulula ukuyiphendula, futhi ayimshiyi umfundi eqagela ukuthi ufunani.
Kungani imigqa emine ingcono kunezigaba ezine?
Ngoba i-imeyili emfushane ishibhile ukuyiphendula kanti ende iyabiza. Umuntu oyifundayo unebhokisi eligcwele, futhi isigaba ngasinye esengeziwe sikhulisa amathuba okuthi umyalezo wakho ubekelwe eceleni, okusho ukuthi empeleni awusoze waphendulwa.
Ubude nabo buyavuza. Udonga lwencazelo lufundeka njengomuntu ophikisana naye ngokwakhe obala. Lumema umfundi ukuthi aphikisane nezizathu zakho esikhundleni sokuphendula isicelo sakho sangempela, futhi isizathu ngasinye osengezayo siyinto eyodwa engeziwe abangaphikisana nayo. Isizathu esisodwa, esisekelwe entweni ebonakalayo emsebenzini, kunzima kakhulu ukusichitha kunezizathu ezinhlanu ezibekwe ndawonye ngokuzivikela.
Kunocwaningo ngaphansi kwalokhu. Ocwaningweni lokuxoxisana nge-imeyili olwabikwa yi-Program on Negotiation, abantu ababenza kahle kunabo bonke yilabo abaphatha lolu hlobo lokuxhumana ngamabomu: benza izinto abazilindele zicace, bahlala bexhumana eduze, futhi benza izicelo ezihlanganisa izinto ezingaphezu kokukodwa ngesikhathi esisodwa. Ukucaca kuwuzuzo lonke lokubhala into phansi. Kusebenzise.
Sinesixwayiso esisodwa, ngoba okufushane akufani nokubandayo. Imigqa emine ifundeka ilukhuni uma ususa wonke amagama abantu, ngakho gcina isibingelelo, gcina umusho owodwa ofudumele ekugcineni, futhi uvumele ubufushane buhlale maphakathi lapho isicelo sikhona. Okufushane nokufudumele yiyona nhloso. Okufushane nokunqamukayo kwenza umfundi azilungiselele impi.
Ngiyifake ku-imeyili inombolo noma ngilinde umhlangano?
Yifake inombolo ku-imeyili. Ukuyishiya ngaphandle ukuze "nixoxe ngayo ubuso nobuso" kuzwakala kunenhlonipho kodwa ikakhulukazi kukudlela. Ngoba omunye uhlangothi ufike esevele enqume ngasese ukuthi yiliphi ibanga elikhona, wena ufike ungenalutho olubekiwe.
Inani elithile elibhaliwe phansi lenza izinto ezimbili ezisizayo. Libeka indawo yokuqala lapho yonke ingxoxo esele izilungisa khona, okuyinto ucwaningo lokubeka indawo yokuqala oluqhubeka luyithola, futhi livumela umphathi wakho enze umsebenzi wangaphakathi ongenamibala ngaphambi kokuba nihlangane: ukuhlola ibanga lemiholo, ukubuza kwezezimali, ukuthola ukuthi yini engenzeka ngempela. Abantu bavuma ngokushesha uma ubenzele kwakwenzeka ukuthi bazilungiselele.
Ukucaciswa kancane nakho kuyasiza. U-$118,000 uwa kangcono kuno-"cishe u-$120,000," ngoba inombolo eqondile ifundeka njengomphumela wenqubo kanti inombolo eyindilinga ifundeka njengesicelo sokuqala esilinde ukuncishiswa phakathi.
Ngibhaleni emugqeni wesihloko?
Bhala isihloko. "Umholo wami wonyaka ka-2027" noma "Inani lephrojekthi elandelayo" noma "Ukulandelela ushintsho lomsebenzi." Ungalokothi ubhale "umbuzo osheshayo," futhi ungalokothi ubhale okufihla ukuthi umlayezo umayelana nani.
Umugqa wesihloko ofihla indaba wenza i-imeyili izwakale iwukuqhamuka ngokungazelelwe ngaso leso sikhathi ivulwa, futhi kuqala ingxoxo umfundi esezivikela kancane. Ukukusho ngokusobala kwenza okuphambene. Kubeka isicelo njengento evamile yebhizinisi kunomusa womuntu siqu, futhi izinto ezivamile zebhizinisi ziyafakwa ekhalendeni.
Yithumele ekuseni ngosuku olumaphakathi nesonto uma unokukhetha. Hhayi ngenxa yeqhinga elithile, kodwa ngoba ibhokisi lamameyili langoLwesibili ekuseni linendawo kanti ibhokisi langoLwesihlanu ntambama alinayo.
Ngilandelela kanjani uma kungekho mpendulo?
Linda kuze kudlule usuku olushilo, bese uthumela imigqa emithathu: isicelo sakho siphindwe ngomusho owodwa, iqiniso elilodwa elisha uma unalo, kanye nosuku olusha. Angikho amacala, akukho "ngizungeza nje," futhi akukho ukuxolisa ngokulandelela.
Iziningi zezimo lapho kungaphendulwa akuzona izenqabo. Ngumuntu ofunde umyalezo wakho ephasishi, wayehlose ukuwuphendula, wabe esedonseleka kwenye into. Ukulandelela kubenzela umusa ngokuwubuyisela phezulu enqwabeni.
Uma ukulandelela okubili kungakutholeli lutho, shintsha indlela yokuxhumana kunokubhala okuningi. Cela imizuzu eyishumi nanhlanu. Into engekho ofuna ukuyibhala phansi ngokuvamile yinto abazoyisho ngomlomo ngokukhululeka, futhi isizathu sabo sokubambezeleka ngokuvamile siwulwazi ongalusebenzisa.
Gcina ikhophi yalokho okuthumele. Ezinyangeni eziyisithupha ezizayo, emjikelezweni wokuhlela olandelayo, into ewusizo akuyona inkumbulo yakho yaleyo ngxoxo. Yi-imeyili enosuku lapho ubeke khona inombolo nesizathu ngamazwi akho, ngaphambi kokuba kube nomuntu okhulume ngayo.
I-imeyili ingumnyango, hhayi igumbi
Lokhu akukususi ukulungiselela. Iphuzu likaDeepak Malhotra ku-Harvard Business Review ukuthi amaphutha abiza kakhulu ekuxoxisaneni enzeka ngaphambi kokuba kuhlale phansi umuntu, futhi i-imeyili yokuvula iyingxenye ebonakalayo yezinqumo okumele uzenze ngasemini ethule: ukuthi ucelani, ukuthi yini obungayisayina namuhla, nokuthi uzokwenzani uma impendulo ithi cha.
Ngakho bhala imigqa emine namhlanje ebusuku bese uyifunda ngokuzwakalayo kanye ngaphambi kokuyithumela. Noma yini ongeke uyisho ubuso nobuso nomuntu iyanqunywa, okususa ukuxolisa ngenhla nokuzikhwabanisa ngezansi. Bese uvala ilaptop, ngoba ukubhala sekuphelile futhi into elandelayo ewusizo akuyona inguqulo yesikhombisa. Ukumisa izinombolo zakho ezintathu ngaphambi komhlangano nokulala ngokwanele ukuze izwi lakho lizinze uma usho eyokuqala ngomlomo.
Uvunyelwe ukufuna okuningi lapha. Ukucela ngokucacile akuwona ulaka, kungumusa kumuntu okumele anqume, futhi inguqulo ecace kakhulu yesicelo sakho iyona nayo elula kakhulu ukuthi othile athi yebo kuyo.
Imithombo
- Program on Negotiation at Harvard Law School, Facing an Email Negotiation? Take a Proactive Approach
- Harvard Business Review, Control the Negotiation Before It Begins
- Program on Negotiation at Harvard Law School, What is Anchoring in Negotiation?